Dual-Mode Interventions

Giving Agency to Knowledge Workers in Proactive Health Interventions

authored by
Shashank Ahire, Saeid Othman, Michael Rohs
Abstract

In the domain of health and well-being, proactive voice interventions have demonstrated their efficacy. However, users often encounter privacy concerns and social embarrassment due to the lack of control over these proactive interventions, especially in formal and social settings. This study introduces a novel approach called "dual-mode intervention."It begins with primary interventions using different modalities (like graphical, tactile, or auditory). If users do not respond to these primary interventions, the system delivers voice interventions after a short interval. We conducted a study employing a within-subjects design, which involved 15 participants. The study compared dual-mode interventions with direct voice interventions in office settings, focusing on addressing health and well-being issues. Our findings indicate that knowledge workers preferred dual-mode interventions over direct voice interventions. Moreover, direct voice interventions received significantly lower ratings compared to dual-mode interventions. Also, we identify user preferences for different dual-intervention modalities. Our findings reveal that the user preferences depend on the type of health intervention. Vibration emerged as the preferred modality, followed by graphical output, auditory icons, and ringing interventions.

Organisation(s)
Human-Computer Interaction Section  
Type
Conference contribution
No. of pages
7
Publication date
08.07.2024
Publication status
Published
Peer reviewed
Yes
ASJC Scopus subject areas
Human-Computer Interaction, Software
Sustainable Development Goals
SDG 3 - Good Health and Well-being
Electronic version(s)
https://doi.org/10.1145/3640794.3665578 (Access: Closed)