Struggle to Settle down! Examining the Voices of Migrants and Refugees on Twitter Platform

verfasst von

Aparup Khatua, Wolfgang Nejdl

Abstract

Prior studies, mostly from the social science domain, have observed that mental stress and struggles are high for refugees. Information science researchers have found that social media data can be insightful for probing psychological stress. However, none of the previous studies, to the best of our knowledge, investigated social media data to identify the voices of migrants and refugees and analyzed their concerns. We have collected 0.15 million tweets, but only 2% of these tweets are the voices of migrants and refugees. In addition to non-refugee and non-migrant voices, we have classified their voices into three themes as follows: their generic views, initial struggles, and subsequent settlement in the host country. We have employed deep learning and transformer-based models for identifying these themes. Our best-performing transformer-based model has reported an accuracy of 75.89%. We have also identified some exciting avenues for future research.

Organisationseinheit(en)

Forschungszentrum L3S

Typ

Aufsatz in Konferenzband

Seiten

95-98

Anzahl der Seiten

4

Publikationsdatum

23.10.2021

Publikationsstatus

Veröffentlicht

Peer-reviewed

Ja

ASJC Scopus Sachgebiete

Software, Computernetzwerke und -kommunikation, Mensch-Maschine-Interaktion

Ziele für nachhaltige Entwicklung

SDG 16 – Frieden, Gerechtigkeit und starke Institutionen

Elektronische Version(en)

https://doi.org/10.1145/3462204.3481773 (Zugang: Geschlossen)